Privacy Policy

1. Overview & Commitment

At BatteryTech, we are committed to safeguarding your personal privacy. This Privacy Policy outlines what data we collect from you, how we process and store it, and the strict measures we take to ensure your personal details remain confidential and secure.

2. Information We Collect

When you use our website, purchase products, or schedule mobile doorstep battery services, we may collect the following information:

• Contact Information: Full name, telephone/mobile number, and email address.
• Delivery Details: Physical delivery address, landmark, and GPS coordinates within Coimbatore for technician dispatch.
• Vehicle & Equipment Details: Vehicle make/model/year or inverter/UPS specifications to ensure battery fitment compatibility.
• Order & Transaction Records: Purchase items, GST invoice numbers, warranty serial numbers, and payment mode.

3. How We Use Your Data

The data collected is utilized solely to provide, improve, and support our products and customer services:

• To fulfill and dispatch express 60-minute doorstep battery orders.
• To coordinate directly with you regarding technician arrival times and fitment locations.
• To issue official GST tax invoices and register manufacturer warranty cards.
• To provide warranty claim assistance, replacement tracking, and preventive maintenance reminders.

4. Data Protection & Non-Disclosure

We do NOT sell, rent, trade, or distribute your personal information to third-party advertisers or data brokers under any circumstances.

Your data is accessed strictly by authorized BatteryTech staff, certified service technicians assigned to your order, and authorized manufacturer warranty service centers when processing replacement claims.

5. Cookies & Local Storage

Our website uses standard session cookies to remember your shopping cart items, preferred location, and login state. These cookies do not contain sensitive financial information and are automatically managed by your browser.

6. Your Data Rights & Contact Information

You have the right to request a summary of your personal information stored with us, request corrections, or ask for deletion of your profile. For any data protection or privacy queries, contact our Data Privacy Officer at: